2023-12-14 Service Instability (iOS SDK 3.9.6 and Android SDK 3.9.2) for EU DC

Incident Report for Jumio

Resolved

Identity Verification was temporarily unavailable for iOS SDK 3.9.6, Android SDK 3.9.2, and earlier versions between 3:15 PM and 8:40 PM UTC in the EU DC. We are pleased to inform you that this issue has been resolved, and the system is now fully operational as expected.

Posted Dec 14, 2023 - 22:08 UTC

This incident affected: EU data center (Identity Verification SDK).