All Systems Operational

About This Site

This page monitors the overall status of Jumio’s trusted identity applications. Disruptions related to a specific area of the application will be posted to this system dashboard. If you're experiencing an issue that has not been reported, please contact Jumio Support by visiting Jumio's Customer Knowledge Base, http://support.jumio.com.

New Customer Portal
If you're having trouble logging into the new Customer Portal, please refer to our knowledge base article:
https://support.jumio.com/hc/en-us/articles/360052757813-Why-I-am-not-able-to-login-to-the-Customer-Portal-

US data center Operational
90 days ago
99.95 % uptime
Today
performNetverify API Operational
90 days ago
99.87 % uptime
Today
Identity Verification Web Operational
90 days ago
99.87 % uptime
Today
Identity Verification SDK Operational
90 days ago
99.87 % uptime
Today
Identity Verification Retrieval API Operational
90 days ago
100.0 % uptime
Today
Identity Verification Processing Operational
90 days ago
99.87 % uptime
Today
Identity Verification Callback Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Document Verification Processing Operational
90 days ago
100.0 % uptime
Today
Fastfill API Operational
90 days ago
100.0 % uptime
Today
Document Verification Operational
90 days ago
100.0 % uptime
Today
Screening Service Operational
90 days ago
100.0 % uptime
Today
KYX Processing Operational
90 days ago
99.87 % uptime
Today
KYX Unified Portal Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
EU data center Operational
90 days ago
99.98 % uptime
Today
performNetverify API Operational
90 days ago
99.98 % uptime
Today
Identity Verification Web Operational
90 days ago
99.98 % uptime
Today
Identity Verification SDK Operational
90 days ago
99.98 % uptime
Today
Identity Verification Retrieval API Operational
90 days ago
99.98 % uptime
Today
Identity Verification Processing Operational
90 days ago
99.98 % uptime
Today
Netverify Callback Operational
90 days ago
99.98 % uptime
Today
Customer Portal Operational
90 days ago
99.98 % uptime
Today
Document Verification Processing Operational
90 days ago
99.98 % uptime
Today
Fastfill API Operational
90 days ago
99.98 % uptime
Today
Document Verification Operational
90 days ago
99.98 % uptime
Today
Screening Service Operational
90 days ago
99.98 % uptime
Today
KYX Processing Operational
90 days ago
99.98 % uptime
Today
KYX Unified Portal Operational
90 days ago
99.98 % uptime
Today
Authentication Operational
SGP data center Operational
90 days ago
100.0 % uptime
Today
performNetverify API Operational
90 days ago
100.0 % uptime
Today
Identity Verification Web Operational
90 days ago
100.0 % uptime
Today
Identity Verification SDK Operational
90 days ago
100.0 % uptime
Today
Identity Verification Processing Operational
90 days ago
100.0 % uptime
Today
Identity Verification Retrieval API Operational
90 days ago
100.0 % uptime
Today
Identity Verification Callback Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Document Verification Processing Operational
90 days ago
100.0 % uptime
Today
Fastfill API Operational
90 days ago
100.0 % uptime
Today
Document Verification Operational
90 days ago
100.0 % uptime
Today
Screening Service Operational
90 days ago
100.0 % uptime
Today
KYX Processing Operational
90 days ago
100.0 % uptime
Today
KYX Unified Portal Operational
90 days ago
100.0 % uptime
Today
Authentication Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.