Completed -
Good news! We would like to notify you that our regularly scheduled maintenance event in the SGP data center has been successfully completed. All services have resumed normal availability.
Regularly scheduled maintenance events are necessary and beneficial to you and your customers as we improve our service. We appreciate your patience and continued understanding.
Sep 18, 16:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 16:02 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Sep 18, 16:02 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Sep 18, 13:25 UTC
Scheduled -
- What services are impacted?
During this maintenance, end users will experience a service disruption of up to 10 minutes. Requests
will result in HTTP 4xx and 5xx errors. However, the Customer Portal and Retrieval functionality will not
be affected. We sincerely apologize for any inconvenience.
- When will this happen?
Singapore Time (SGT): September 19, 2023 12:00 a.m. - 12.30 a.m.
- Estimated maintenance window
30 minutes each
- Where can you see the latest status?
We will post an update on monitor.jumio.com as soon as the data center resumes normal operations.
Jumio Technical Support will also be available during this time to assist you with any questions.
- The same window is shown below in the UTC time zone for your convenience.
UTC Time (UTC): September 18, 2023 4.00 p.m. - 4.30 p.m.