All Systems Operational
About This Site
This page monitors the overall status of Jumio’s trusted identity applications. Disruptions related to a specific area of the application will be posted to this system dashboard. If you're experiencing an issue that has not been reported, please contact Jumio Support by visiting Jumio's Customer Knowledge Base, http://support.jumio.com.
New Customer Portal
If you're having trouble logging into the new Customer Portal, please refer to our knowledge base article:
https://support.jumio.com/hc/en-us/articles/360052757813-Why-I-am-not-able-to-login-to-the-Customer-Portal-
US data center
Operational
performNetverify API
Operational
Identity Verification Web
Operational
Identity Verification SDK
Operational
Identity Verification Retrieval API
Operational
Identity Verification Processing
Operational
Identity Verification Callback
Operational
Customer Portal
Operational
Document Verification Processing
Operational
Fastfill API
Operational
Document Verification
Operational
Screening Service
Operational
KYX Processing
Operational
EU data center
Operational
performNetverify API
Operational
Identity Verification Web
Operational
Identity Verification SDK
Operational
Identity Verification Retrieval API
Operational
Identity Verification Processing
Operational
Netverify Callback
Operational
Customer Portal
Operational
Document Verification Processing
Operational
Fastfill API
Operational
Document Verification
Operational
Screening Service
Operational
KYX Processing
Operational
SGP data center
Operational
performNetverify API
Operational
Identity Verification Web
Operational
Identity Verification SDK
Operational
Identity Verification Processing
Operational
Identity Verification Retrieval API
Operational
Identity Verification Callback
Operational
Customer Portal
Operational
Document Verification Processing
Operational
Fastfill API
Operational
Document Verification
Operational
Screening Service
Operational
KYX Processing
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.