All backlogged transactions have been processed. All incoming transactions continue to be processed at normal rates. We apologize for any inconvenience this may have caused.
Posted Sep 05, 2021 - 09:52 UTC
Monitoring
We are currently experiencing a delay in processing on US, EU & SGP data centers for Identity Verification transactions. NOTE: All services remain functional at this time, and we will send you another notification when the service is fully restored.
Apologies for the inconvenience.
Posted Sep 05, 2021 - 04:52 UTC
Investigating
We are currently experiencing a delay in processing on US, EU & SGP data centers for Identity Verification transactions. NOTE: All services remain functional at this time, and we will send you another notification when the service is fully restored.
Apologies for the inconvenience.
Posted Sep 05, 2021 - 03:48 UTC
This incident affected: SGP data center (Identity Verification Processing), US data center (Identity Verification Processing), and EU data center (Identity Verification Processing).