Service Instability - Incorrect Liveness result (Bad Quality) - US DC
Incident Report for Jumio
Resolved
A subset of Identity Verification transactions incorrectly resulted in Liveness decisions of BAD_QUALITY from approximately 21:00 to 22:00 UTC. This affected Web, SDK, and API channels in our US data center.
Posted Apr 04, 2024 - 21:00 UTC