Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 15, 2025 - 20:30 UTC
Scheduled
- What services are impacted? We expect minimal to no downtime for our Arabic Extraction Service. During this period, some transactions may fail to extract Arabic data. As a result, affected transactions could be rejected due to missing extraction results.
- When will this happen? UTC time: September 15, 2025. 8:30 p.m. - 10:30 p.m.
- Estimated maintenance window Up to 2 hours
- Where can you see the latest status? We will post an update on monitor.jumio.com as soon as the data center resumes normal operations. Jumio Technical Support will also be available during this time to assist you with any questions.
- Questions? Please contact Jumio Technical Support if you have any questions or concerns. You can reach Jumio Technical Support via our support portal.