Verification is currently underway for the maintenance items.
Posted May 09, 2023 - 08:06 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 09, 2023 - 07:01 UTC
Scheduled
- What services are impacted? During this maintenance, end users may experience intermittent disruption to the liveness journey. We sincerely apologize for any inconvenience.
- When will this happen? Tuesday, May 9, 2023 US Eastern Time (EDT): 3:00 a.m - 5:00 a.m.
- Estimated maintenance window Up to 2 hours
- Where can you see the latest status? We will post an update on monitor.jumio.com and send an email notification as soon as the data center resumes normal operations. Jumio Technical Support will also be available during this time to assist you with any questions.
- The same window is shown below in different time zones for your convenience. UTC Time: Tuesday, May 9 Time: 7:00 a.m. - 9:00 a.m. UK Time (BST): Tuesday, May 9 Time: 8:00 a.m - 10:00 a.m. Singapore Time (SGT): Tuesday, May 9 Time: 3:00 p.m - 5:00 p.m.
- Questions? Please contact your account manager or Jumio Technical Support if you have any questions or concerns. You can reach Jumio Technical Support via email (support@jumio.com) or our support portal.
Posted May 08, 2023 - 14:23 UTC
This scheduled maintenance affected: US data center (Identity Verification Web, Identity Verification SDK).