Scheduled Liveness Service Maintenance on U.S. Data Center on Mar 20, 2023
Scheduled Maintenance Report for Jumio
Completed
Cancelled scheduled Liveness Service Maintenance on U.S. Data Center.
Posted Mar 19, 2023 - 21:20 UTC
Scheduled
- What services are impacted?
During this maintenance, end users may experience intermittent disruption to the liveness journey. We sincerely apologize for any inconvenience.

- When will this happen?
Monday, March 20th, 2023
UTC Time: 8:00 a.m - 9:00 a.m.

- Estimated maintenance window
Up to 1 hour

- Where can you see the latest status?
We will post an update on monitor.jumio.com as soon as the data center resumes normal operations. Jumio Technical Support will also be available during this time to assist you with any questions.

The same window is shown below in different time zones for your convenience:

US Eastern Time (ET): Monday, March 20 Time: 4:00 a. m - 5:00 a.m.
Singapore Time (SGP): Monday, March 20 Time: 4:00 p. m - 5:00 p.m.

- Questions?
Please contact your account manager or Jumio Technical Support if you have any questions or concerns. You can reach Jumio Technical Support via email (support@jumio.com) or our support portal.
Posted Mar 17, 2023 - 23:01 UTC
This scheduled maintenance affected: US data center (Identity Verification Web, Identity Verification SDK).