Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 09, 2021 - 08:59 UTC
Scheduled
- What services are impacted? Your end users may experience intermittent disruption with Liveness during this maintenance.
- When will this happen? Thursday, September 9th, 2021 UTC Time: 9:00 am - 11:00 am
- Estimated maintenance window 120 minutes
- Why are we doing this? This maintenance is needed for improvements to the existing Liveness solution. We apologize for the inconvenience caused.
- Where can you see the latest status? We will post an update on monitor.jumio.com as soon as the data center resumes normal operations. Jumio Technical Support will also be available during this time to assist you with any questions.
The same window is shown below in different timezones for your convenience.
US EDT: Thursday September 9th, 2021 Time: 5 am - 7 am
- Questions? Please reach out to your account manager or Jumio Technical Support if you have any questions or concerns. You can reach Jumio Technical Support via email (support@jumio.com) or via our support portal.
Posted Sep 08, 2021 - 12:12 UTC
This scheduled maintenance affected: US data center (Identity Verification Web, Identity Verification SDK).